The videoconference app provider Zoom has entered the arena of artificial intelligence with the recent unveiling of Zoom IQ, a suite of features designed to streamline virtual collaboration through the use of generative AI.

These capabilities, which include Meeting Summary and Team Chat Compose, incorporate technology from OpenAI and Anthropic to allow users to rapidly summarize meetings and draft content, eliminating the need for consulting recording or investing in subsequent analysis of videoconferences to pull out information or action items.

“With this flexibility to incorporate multiple types of models, our goal is to provide the most value for our customers’ diverse needs,” the company wrote on its blog. “These models are also customizable, so they can be tuned to a given company’s vocabulary and scenarios for better performance.”

Zoom today outlined the other ways AI contributes to its products, including virtual backgrounds and avatars, background noise suppression, high-definition audio, speech recognition, and live transcriptions and translations.

The company’s latest summary and chat offerings, however, enter an increasingly congested marketplace. AI-driven productivity tools are far from a novelty in the tech world, with numerous platforms developing and refining similar features. Notion, for instance, introduced “Notion AI<

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Author: Jose Antonio Lanz

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