Americans feel apprehensive about the growing use of artificial intelligence (AI) in hiring and evaluating workers, according to a new study released by the Pew Research Center.

Pew Research surveyed 11,004 U.S. adults in mid-December of 2022, asking participants for their views on AI’s impact on the workforce. While some respondents acknowledged the efficiency of AI-driven recruitment, many expressed fears that the technology might invade privacy, impact evaluations, and lead to job losses.

According to the study, published on Thursday, 32% of Americans believe that AI in hiring and evaluating workers is more likely to harm rather than help job applicants and employees.

Seventy-one percent of US citizens are against the idea of using AI to decide whether to hire or fire someone. On the other hand, the study found that 40% of Americans still think AI can provide benefits to job applicants and employees by speeding up hiring processes, reducing human errors, and eliminating potential biases inherent in human decision-making. Some respondents also highlighted the potential of AI-driven performance evaluations to provide a more objective and consistent assessment of workers’ skills and productivity.

The research reveals that 32% of Americans believe that over the next 20 years, AI will do more damage than good to workers, with just 13% showing an optimistic point of view, with almost two thirds of the respondents saying that they would not apply for a job if they knew they were going to be evaluated by an Artificial Intelligence.

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Author: Jose Antonio Lanz

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